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Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Effect on video surveillance once NEST Secure is discontinued

Now that NEST Secure is being discontinued I will be replacing it, probably with the ADT system, the startup package of which plus one year of professional alarm monitoring is being offered free of charge. My question is will ADT provide video survei...

Hafstang by Community Member
  • 6 replies
  • 2 kudos

Nest Secure Dropped but what about my extra Detects

Since Google has just now announced that it will drop support for the Nest Secure in 1 Year. I, as well as many others, will need to look at replacing the system. The offer of a free replacement of the Nest Secure starter kit (Nest Secure and 2 Nest ...

VTron21 by Community Member
  • 72 replies
  • 16 kudos

Nest Secure EOL, Impact to Nest X Yale lock

With Nest Secure going away, will this also impact the Nest X Yale lock, the ability to manage users, etc? If you take the ADT alternative, is there a similar solution available through ADT (managing lock codes remotely, disabling the alarm from the ...

jacandnera by Community Member
  • 21 replies
  • 5 kudos

Nest×yale lock wont connect

Worked fine for 7 months...3 months ago the number 2 stopped, after a battery change it won't connect to my nest connect. Tried the factory reset twice. Please help before I trash this for a schlage

iOS Nest app crashes when trying to add Nest Detect

I am trying to add Nest Detects to the nest app. I have already installed Nest Guard. The app lets me scan the QR code on the Detect but when I go to click the next button on the following screen, the app crashes and closes. It also does the same thi...

hmol1930 by Community Member
  • 3 replies
  • 0 kudos

Nest connect

Hello, my Neat Yale lock went offline a week ago and I can’t get it back online. I have updated my WiFi and was able to get nest thermostat online. The Yale lock talks and tells you that the lock is in privacy mode but it’s not online in the app. I r...

Nuyurk by Community Member
  • 4 replies
  • 0 kudos

Yale door lock keyless

I can’t unlock my front door .I don’t work from an app . I don’t have any information on my Yale lock . My passcode is not working . I called locksmith . One of them called me back . He doesn’t know how to unlock the door . I cannot find any locksmit...

Mirea1415 by Community Member
  • 3 replies
  • 0 kudos

My code wont work anymore and this has not happened before.

Someone was messing with my lock one night someone tried to break in, don't know what they did and ever since that night my code doesn't work anymore and I have to use the phone to unlock the door. Now I don't know why, what to do or how to reprogram...

Help4 by Community Member
  • 4 replies
  • 0 kudos

Cameras go offline.

I have a stalker and my camer are being jammed (wifi) and being turned off. (offline)How can I stop this?

loumira by Community Member
  • 3 replies
  • 0 kudos

Nest Yale Lock re-installation problem- Nest connectivity

Had this product for a year, worked perfect. 2 weeks ago it went offline, now I am trying everything to make it work unsuccessfully.Even factory reset the lock and the nest connect. then I add the nest connect successfully, run a connectivity check a...

custom by Community Member
  • 9 replies
  • 0 kudos
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