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Security

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An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Resolved! (2021) Google Nest Cam Recording Snapshots

This isn’t about the Nest Secure, but for some reason that’s the only option. With the newest Outdoor Camera, that can be battery or wired, how does the recordings work? If someone walks in front and step out of view in a minute , and I have the reco...

MorbidGod by • Community Member
  • 1099 Views
  • 5 replies
  • 0 kudos

Allow access to Yale app, or add auto unlock

Previous smart lock had auto unlock. It used geo fencing, and wifi, and Bluetooth to see that I had arrived home and auto unlocked. Other Yale locks have this functionality. I would imagine it would integrate with home/away functionality some how. Or...

skuddy by • Community Member
  • 1692 Views
  • 5 replies
  • 3 kudos

pin reset in Yale lock

How can I reset the Pin I am asked to access the lock to open or close from the Google assistant?

Xander1 by • Community Member
  • 321 Views
  • 4 replies
  • 0 kudos

Nest Guest Codes Not Reliable

I've seen several closed threads with this same issue. I add a guest to the Yale lock and the code just doesn't work. All specs are correct-- the code is entered correctly, time is correct. I see the history of "Incorrect passcode entered several tim...

Nest Yale Lock will not factory reset

I've had the lock for 2 years. I just got the new Nest Wifi Pro Router and set up a new network at my home. Got everything hooked up fine (phones, chromebooks, lights, google tvs, speakers) and went to do the Nest Connect and Nest Yale Lock it is con...

tonyg777 by • Community Member
  • 1384 Views
  • 8 replies
  • 0 kudos

Nest x Yale began announcing "Passcode Doesn't Work Right Now"

2 Days ago my Nest x Yale began announcing "Passcode Doesn't Work Right Now" when entering my code. Lock will not accept a total of 3 out of 4 user codes I have installed. Only Master Code and User #2 currently work. I am the account owner. I have al...

cconthecc by • Community Member
  • 748 Views
  • 14 replies
  • 0 kudos

Inconsistent acceptance of new passcodes

For the past few months we have had issues with our Nest x Yale locks at two rentals; we’ve had the locks for years and no change to our internet setup. For the last few months when a new guest initially tries to get in the passcode is not accepted d...

Aph127 by • Community Member
  • 507 Views
  • 6 replies
  • 0 kudos

I can’t connect my Nest Yale lock with Nest connect

Hi-I'm hoping someone can help me out. I am unable to re-connect my Nest Yale lock to my Nest Connect. I have had a Nest Yale lock connected to my Nest Connect and associated to Nest Home Account for almost 2 years. What happened now with Nest?

Yboza by • Community Member
  • 2801 Views
  • 34 replies
  • 2 kudos