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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Nest connect

Hello, my Neat Yale lock went offline a week ago and I can’t get it back online. I have updated my WiFi and was able to get nest thermostat online. The Yale lock talks and tells you that the lock is in privacy mode but it’s not online in the app. I r...

Nuyurk by • Community Member
  • 405 Views
  • 4 replies
  • 0 kudos

Yale door lock keyless

I can’t unlock my front door .I don’t work from an app . I don’t have any information on my Yale lock . My passcode is not working . I called locksmith . One of them called me back . He doesn’t know how to unlock the door . I cannot find any locksmit...

Mirea1415 by • Community Member
  • 399 Views
  • 3 replies
  • 0 kudos

My code wont work anymore and this has not happened before.

Someone was messing with my lock one night someone tried to break in, don't know what they did and ever since that night my code doesn't work anymore and I have to use the phone to unlock the door. Now I don't know why, what to do or how to reprogram...

Help4 by • Community Member
  • 544 Views
  • 4 replies
  • 0 kudos

Cameras go offline.

I have a stalker and my camer are being jammed (wifi) and being turned off. (offline)How can I stop this?

loumira by • Community Member
  • 360 Views
  • 3 replies
  • 0 kudos

Nest Yale Lock re-installation problem- Nest connectivity

Had this product for a year, worked perfect. 2 weeks ago it went offline, now I am trying everything to make it work unsuccessfully.Even factory reset the lock and the nest connect. then I add the nest connect successfully, run a connectivity check a...

custom by • Community Member
  • 809 Views
  • 9 replies
  • 0 kudos

My living room

I want my living room with the cam I want to see who's coming who's leaving

1963zaven by • Community Member
  • 289 Views
  • 2 replies
  • 0 kudos

Getting lock to work with Google assistant on watch

Just got the nest lock on my door. Gotta say, pretty disappointed. If I open the Google Home app on my watch, I can lock and unlock the door by pressing the device. If I tell assistant on my phone to lock or unlock the door it'll do it. But when I us...

Alucci87 by • Community Member
  • 425 Views
  • 1 replies
  • 0 kudos

Nest lock not working

My lock did some kind of firmware update when I changed the battery. None of the passcodes worked anymore. I reset to factory settings. When I added it back to my daughter's nest app so she can get in and out of the house it removed it from my app. W...

Judi by • Community Member
  • 1071 Views
  • 14 replies
  • 0 kudos

Nest Yale Lock mounting bracket bolts

I've lost the bolts for the mounting bracket for my Nest Yale Lock. I tried using the bolts for the existing lock but they are the wrong width. Any help on the proper size of bolts needed would be appreciated.

Sencina by • Community Member
  • 316 Views
  • 3 replies
  • 0 kudos
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