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Security

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An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Nest Yale lock keypad is unresponsive even after replacing batteries

I just tried to do a factory reset for my Nest Yale lock but the keypad is not lighting up so I'm not able to enter a master code. I tried replacing the batteries and doing another reset but keypad is still unresponsive. Tried changing batteries agai...

ktb8888 by • Community Member
  • 7595 Views
  • 9 replies
  • 1 kudos

Yale lock face plate

The face plate on my Yale door lock fell today is there a proper way to put it back on ?

Noman01 by • Community Member
  • 623 Views
  • 1 replies
  • 0 kudos

Google doorlock & Yale

I've changed my wifi password, then the Yale Lock is not able to connect. I have removed doorlock device in Google Nest, and add device again but in vain. I have been able to get to the screen where it asks to "Press and hold the button". then got bl...

hpm112 by • Community Member
  • 551 Views
  • 1 replies
  • 0 kudos

Empty battery when your camera is hardwired

How do you charge a nest cam battery when your phone says "empty battery"? Also, why does it need to be charged since it's hard wired???

Bkest by • Community Member
  • 4213 Views
  • 2 replies
  • 4 kudos

Nest Detect App Crashing

Does anyone else have the issue with the Nest Detect not working even after a new battery is installed? I have removed and deleted the Detect and reinstalled it. I get to the steps where the placement of the Detect is located, the app freezes and the...

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mdshahjale by • Community Member
  • 1353 Views
  • 2 replies
  • 0 kudos

Nest connect won’t connect to WiFi

Nest connect won't connect to wifiMy nest connect won't connect to wifi. Consequently, my Yale lock cannot be added to Nest. The Nest is within range of both the Yale lock (about 10 feet) and my router (about 20 feet). I can’t get past find a good sp...

Nest x Yale Lock Pairing error T013 (4096)

I have tried everything in the support doc below to connect the lock (4-5 hours of time) and nothing has worked, I work in tech and know what I'm doing, has this worked for anyone recently? Any other solutions than returning it and moving to a differ...

Was3 by • Community Member
  • 1201 Views
  • 3 replies
  • 0 kudos
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