cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Help Center

Forum Posts

Start a conversation

nest Connect

I have tried multiple times to get two different Nest Connects to connect after adding them to my network. They will pulse blue but they both then turn to yellow over and over. I have moved throughout my house to several different locations. My route...

pgeihsler by • Community Member
  • 378 Views
  • 3 replies
  • 0 kudos

Resolved! Temporary Lock Codes Not Working

I have a Nest x Yale Lock. I have had it for almost a year now with no issues. The last two guests that I’ve setup temporary passcodes for have had their code not work. If I go into the app and “change” the code to the same code then it will all of a...

ErikGarcia by • Community Member
  • 1384 Views
  • 7 replies
  • 0 kudos

Remove my account on other devices

I keep doing the recovery email where they give you a Monday's for they send you a link to reset your password to get back in new Gmail. But they keep denying me because they say I have a device still logged in to my account which I do not or at leas...

Pattrick2 by • Community Member
  • 736 Views
  • 5 replies
  • 0 kudos

Sorry, it looks like Schlage Home is unavailable right now

When we give the command, "Okay, Google, unlick the front door" or "... Lock the front door, Google Assistant responds "Sorry, it looks like Schlage Home is unavailable right now". Then, up to several minutes later, the lock actuates. The Schlage Hom...

bcgirton by • Community Member
  • 249 Views
  • 0 replies
  • 1 kudos

Nest Yale lock offline

Three times I have done initial install and set up, everything works fine for about a day then shows as offline and I cannot get to connect. I will erase and setup connect and lock, will work fine for about a day than repeat same problem. Nest connec...

Yale lock key pad

Key pad will not light up can lock and unlock from AP but the key pad will not light up need help asap thanks

Nest Hello cam on NVidia Shield.

I see that the Nest app is available but since I have migrated my account to Google home, it does not allow me to log in with my Google account.Is there any other way to get my Nest Hello doorbell cam, as well as my other Google cameras to display th...

Pegasus69 by • Community Member
  • 589 Views
  • 8 replies
  • 0 kudos

Yale Nest Lock set up from factory reset

While changing batteries a whole nest of issues came up. I’ve reset to factory settings but when I press the white button inside the door the app shuts down and it beeps outside the door. I don’t get the pulsing blue therefore it won’t install.

Speseas by • Community Member
  • 186 Views
  • 0 replies
  • 0 kudos
to vote