I can’t re rice a verification code to login because Nest has my old phone number

[Efox411]

Best is trying to send verification code to my old non working phone number.  Google has my current correct number please help

[MplsCustomer]

@Efox411 

When you're using two-factor authentication, you need to change the phone number you've specified for two-factor authentication BEFORE you change your phone number, or temporarily turn off two-factor authentication until the new number is working. If you do not do so, there are limits to what Google (or other vendors depending on two-factor authentication) can do.

You could try these topics in Google Account Help:

https://support.google.com/accounts/answer/7682439

https://support.google.com/accounts/answer/3463280

You can also post a question in the Google Account Help forum:

https://support.google.com/accounts/community

If you want to talk to Google Nest Support, you can use the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[Lance_L]

Hello Efox411,

I wanted to follow up with you to see if you still needed help. Have you had a chance to try the steps above? Let me know if you have any questions.

Thanks for the help, MplsCustomer.

Best,

Lance