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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Add home entry only to Google home throw Nest

This used to be so simple to do in the Nest App. I'm now told I need to do it on the Google Home app. After spending half an hour going through so many different options within Google Home I'm reaching out here hoping someone can help. Reposting due ...

Linked to previous account

I had gotten a Google nest hub max off Facebook and I can not get the previous owner's response. Can I still use it or get them off it ?

Nest x Yale Lock Notifications in Google Home App

Does anyone know how to get notifications for the nest lock through the Google Home instead of the Nest App? With the death of the Nest Secure I really don't have a reason to keep the Nest App so I was hoping to be able to uninstall it. Unfortunately...

Door Lock Jammed

So the door lock has worked for the last 10 months with no issues. Our WIFI went down and had to reset everything. THe lock work by hand with no hang ups and it rotates when not connected to the base lock. But when I bolt it back up it just sits ther...

Nest x Yale Lock - Guest codes not working

We have been using the Nest x Lock for about a year. Over the past 8 weeks, the lock has refused to unlock for guests when using the code we assign to them. We have guests in and out of our rental. On 3 occasions now, the codes assigned to the guests...

Nest Yale Lock won’t connect

For the past 2 years my Yale lock has worked fine. All of a sudden it disconnected from the nest connect. I have done a factory reset on the lock twice. The nest connect is working fine. I am on the same 2.4 WIFI and I have tried all the scenarios li...

My Google Nest Mains powered Camera and twin Floodlights problems.

The reason I purchased this mains powered model was that I believed it didn’t have a Battery! Now I am getting a low charge battery icon, why? I had noticed recently that both my wired Doorbell Nest Camera and the more powerful model with twin Floodl...

How do I get the $200 store Credit in lieu of the ADT system?

I must be blind, but it does not appear to be easy to apply for the $200 store credit due to their switch to ADT system. Reading about the nightmares with ADT - I will take the $200 and buy another Smart Thermostat. But - how do I get the credit? Tha...

CT_Glueman by Community Member
  • 7808 Views
  • 28 replies
  • 12 kudos

Nest connect will not connect to my thermostat/wi-fi for initial setup

I have a nest household already setup with nest protect and my nest thermostat. Trying to add the nest connect, so I can connect it to the nest yale lock, and the nest connect can never connect to my thermostat as the assisted device for connection. ...

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artyzipp by Community Member
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  • 5 replies
  • 0 kudos
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