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Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users that use Nest Hub Max as a Ran... Read more

Forum Posts

Resolved! Nest × Yale Lock-1.1 Offline

I have had this lock installed for a few years with zero issues. It suddenly went offline a few days ago. I can't seem to get it back online. The Nest Connect device has a good wifi connection and tests good. The lock itself works. I removed batterie...

not4u13 by Community Member
  • 5 replies
  • 0 kudos

Resolved! Nest Wired Camera

I have a Nest Wired Camera. I noticed when I turn off the camera through the Nest App the camera is still uploading data to the cloud. Why? Do I need to unplug the camera as well? Since the camera is turned off I'm thinking it should not be uploading...

Resolved! Home alarm with google home

Is there a way to make the google home device as a home alarm brain??does google nest provide door sensors? is there a guide for doing it? thank you!

Eli2022 by Community Member
  • 3 replies
  • 0 kudos

Nest X Yale lock - unlock from app

I installed nest X Yale lock and upload it to nest app and Google home apps , but don’t know where to find the features on either apps , I should be able to control from my Google home app where I have cameras for nest installed but there is nothing ...

MAD84 by Community Member
  • 3 replies
  • 0 kudos

Nest x Yale install fails - will not find assisting device

I have a hello, two gen 3 thermostats, three old indoor cameras and now trying to install the connect and subsequently the lock.installing connect makes me stand between a thermostat and the hello to make the assisting device search work. All good, b...

M-Y by Community Member
  • 4 replies
  • 2 kudos

nest yale lock not connecting to nest connect

When white button is pressed all i get is three beeps and no blue light. I have reset to factory , removed and reinstalled nest connect. Light is green on nest connect. This was working just fine until i removed lock to do some door repair and had it...

myred53 by Community Member
  • 16 replies
  • 1 kudos

SmartThings lock not visible in Google Home app

I connected a Kwikset Z-wave lock to SmartThings using the Aeotec hub. I can control it with the SmartThings app and with Alexa, but the Google Home app does not see it. I know that the SmartThings account is connected correctly because Google Home c...

cherie571 by Community Member
  • 9 replies
  • 0 kudos

App can’t find Nest Connect

Hi All,New system out of the box - Yale x Nest lock installed with initial code. Plugged in Connect and followed instructions but app can’t find Connect (so I can’t go to next step of app finding lock).The location is between wifi and lock, and I tri...

Freestyle by Community Member
  • 9 replies
  • 0 kudos

Nest Guard suddenly dead

Hi - Nest Guard showed offline and not connected to power on app. Tried plugging it into different outlets and it will not restart. Anything I can do?

Rtsal by Community Member
  • 4 replies
  • 1 kudos

Nest Yale lock will not connect

I moved into a house that already had Nest thermostat, Yale lock, Connect, and cameras. I have the thermostat and Connect all set up. I cannot get the Yale lock to connect. When I hold the button, it flashed blue three times then green twice. It neve...

KureCoach by Community Member
  • 3 replies
  • 0 kudos