Camera lense cracked on Nest Doorbell

[Georgek_04]

I purchased a Nest Doorbell just a few weeks ago and the camera has fallen a few times on the concrete due to poor mounting bracket design.  If anyone bumps against the camera it falls off.  In any case how do I repair the lense and is their better way to mount the camera to avoid it falling so easily?

[MplsCustomer · Accepted solution]

@Georgek_04 

Google Nest does not offer repair services. You'll need to contact Support for a replacement, starting with this link:

https://support.google.com/googlenest/gethelp

I don't have any ideas for how to mount it better, except to note that there are other reports in this forum about mounting issues with the new Google Nest doorbells.

[nether7]

Are you sure you're clipping it in all the way? I have never had mine fall.