Can't start roomba from google home

[potzel]

Hello community,

This weekend i am the proud owner of a irobot roomba combo.

I tried to set up a custom routine in Google home to vacuum the house when evererybody leaves the house.

However it looks like Google home does not have a good connection with the roomba.

It does show up in the google home app but i cannot get it to start the roomba

With the Irobot app i can start the vacuum no problem.

Looking forward to your replies

Thank you in advance,

Gerard

[JillG]

Hi @potzel 

Did you link iRobot to the Google Home acct? In the Google Home app, press +, Works w/ Google Home and then add iRobot.

Once you do that you should be able to use voice commands via the Google Home. I have a Roomba and can say , Okay, Google vacuum the kitchen etc.

I haven't set up a routine with it but that should be straightforward once you get the Roomba and Google Home connected.  We can dig into that but first try to add and link your iRobot acct in the GH app.

[potzel]

Hi @JillG

Thank you for your reply

Yes i have the link between the roomba and the google home app.

i can see the roomba in the google home app but it looks like the connection does  not work.

I cant seem to start the roomba via the gogle home app.

Via the irobot app it works fine

[JillG]

Hmmm. Try unlinking and relinking it in the GH app.

Do you have the Roomba all set up for Google Assistant? That will be in the Roomba app under settings/smart home.  Set up for Google Assistant and let the permissions.

[potzel]

I have tried serveral times reconnecting the roomba to google home.

have done a factory reset but nothing seems to help me out.

i think it is very strange i can control the roomba via the irobot app but not via google home

[sipriyadarshi · Accepted solution]

Hello @JillG ,

Thank you for reaching out to us in this regard and we sincerely apologize for the inconvenience being faced by you. I would recommend opening a ticket (Customer Issue) in this regard on the Public Issue Tracker. Please provide all the details regarding you issue with necessary screenshots/screen recordings. Once we have all these details the engineering/product team will be in a better position to look into your issue and provide you with a solution as soon as possible. 

[potzel]

Hello @sipriyadarshi

Thank you for your reply. i have opened a ticket on the issue tracker.

I am looking forward for the solution for this issue

Kind regards,

Gerard

[JillG]

Hi @potzel 

Looks like no known issues but they are requesting you fill out the tracker in the link above. I would also be sure to reboot your network and update the roomba and Google software.

Reach out to iRObot as well: Find Answers | iRobot 

[potzel]

@JillG 

Thank you for your help and reaching out to the solutions expert.

I think o have tried everything several times to make the roomba work via google home, but nothing seems to solve the problem.

Though i am very grateful for reaching out to me and replying to my post.

Kind regards,

Gerard

[Patientattorney]

Hey, did you find any resolution? Seems like a lot of people have the same problem. Mine shows fine, acknowledges the command, shows the roomba but won’t start it. Even using the nest hub I can select the roomba but when I press start, nothing happens 

[potzel]

Hey,

No I did not find a solution for this problem, I have reached out to Roomba but they also can't help me with this. I guess this my first and last Roomba i bought. 

[itzjeromaico]

Love you Google