Google home app not working properly.

Isaiah
Community Member

Ever since the update of the Google home app. None of my devices (Google nest thermostats google hub Google mini) if I’m not in the 100ft vicinity. I can’t access any of my devices. It always telling me  can’t connect wait a moment and try again. But when im within that 100ft radius everything is working perfectly. Also my devices been randomly crashing 

1 Recommended Answer

Suc1
Solutions Expert
Solutions Expert

Hi,
Could you share the OS version, brand, and model of your phone, as well as the version of the Google Home App you are using? This will help us diagnose the issue.

 

The Google Home ecosystem works seamlessly over Wi-Fi, regardless of distance and vicinity. Proximity shouldn’t impact device operation as long as all devices are on the same network and Wi-Fi is stable. If you’re facing issues, it could be related to network strength or configuration.

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5 REPLIES 5

Suc1
Solutions Expert
Solutions Expert

Hi,
Could you share the OS version, brand, and model of your phone, as well as the version of the Google Home App you are using? This will help us diagnose the issue.

 

The Google Home ecosystem works seamlessly over Wi-Fi, regardless of distance and vicinity. Proximity shouldn’t impact device operation as long as all devices are on the same network and Wi-Fi is stable. If you’re facing issues, it could be related to network strength or configuration.

Isaiah
Community Member

Apple 16 ProMax 

IOS VERSION 18.1.1

Google Home app version 3.28.104

 

after a week resets its still not working 

Isaiah
Community Member

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Isaiah
Community Member

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Isaiah
Community Member

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