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1st generation minis

DonVito
Community Member

1st generation Google minis will not connect to Google Home network with a new nest hub

2 Recommended AnswerS

JillG
Diamond Product Expert
Diamond Product Expert

Hi @DonVito 

Have you tried a full factory reset to the mini? See if that helps. 

Also try rebooting your network and set up Android device.

View Recommended Answer in original post

Muddi
Community Specialist
Community Specialist

Hey DonVito,

 

Thanks @JillG for helping here.

 

Chiming in to see if the troubleshooting steps shared help? Let us know if you need further help, and we're glad to assist you further.

 

Cheers,

Muddi

View Recommended Answer in original post

6 REPLIES 6

JillG
Diamond Product Expert
Diamond Product Expert

Hi @DonVito 

Have you tried a full factory reset to the mini? See if that helps. 

Also try rebooting your network and set up Android device.

Muddi
Community Specialist
Community Specialist

Hey DonVito,

 

Thanks @JillG for helping here.

 

Chiming in to see if the troubleshooting steps shared help? Let us know if you need further help, and we're glad to assist you further.

 

Cheers,

Muddi

DonVito
Community Member

Hey Jill, Muddi.   All good thanks for your help

Muddi
Community Specialist
Community Specialist

Hey DonVito,

 

Happy to hear that your issue was resolved, and @JillG was able to help. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey DonVito,

 

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi

DonVito
Community Member

Hey Jill, Muddi.   All good thanks for your help