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4 White lights on Google home, non responsive

Kimmies
Community Member

One day my faithful google home didn’t respond to my request anymore and I noticed it had 4 white lights on top, 

after several attempts to reconnect, nothing!!

pls help (have 3 more in home all working)

2 Recommended AnswerS

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Kimmies 

See if this older post and reply by Community expert @David_K helps with that stuck Google Home device.

View Recommended Answer in original post

Azarco
Community Specialist
Community Specialist

Hey folks,

 

Thanks for the assistance, JillG!

 

Kimmies, how's it going with your Google Home? Did the steps on the above link help? Let us know — we'd love to help.

 

Best,

Alex

View Recommended Answer in original post

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Kimmies 

See if this older post and reply by Community expert @David_K helps with that stuck Google Home device.

Azarco
Community Specialist
Community Specialist

Hey folks,

 

Thanks for the assistance, JillG!

 

Kimmies, how's it going with your Google Home? Did the steps on the above link help? Let us know — we'd love to help.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hi Kimmies,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Cheers,

Alex

Azarco
Community Specialist
Community Specialist

Hey all,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.


Thanks,

Alex