8 digit code on Google Nest Hub Black Screen

[MenchC]

Hi, 

My Google nest hub screen died (black screen) and I would like to use it as a speaker instead. I also performed a factory reset on my new network. How can I get the 8 digit code if the screen is black? Is there a way to get the code using the serial number? Please help. Thank you. 

[Juni]

Hi MenchC,

Thanks for reaching out. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this Contact us form with all the needed information, then let me know once done.

Regards,

Juni

[Alex_S]

Hey there,
 

We haven’t seen your form submission come through—were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Best,
Alex