Account verification won't progress when trying to link YouTube Kids to Google Hub

[MoniiAlaouii]

Trying to link YouTube kids to my Google Hub.

I go into link services, choose YouTube Kids, enter my password to verify my account and when I press next, it is like it gets stuck. It won't even time out, it'll just keep processing the request. I've tried logging out and back in etc, nothing will work.

Any suggestions or help would be appreciated!

[jenniffert]

Hi @MoniiAlaouii,

Thanks for reaching out here in the community! I'm sorry to hear that you're having inconveniences linking YouTube Kids to the Google Nest Hub and that your account gets stuck when you try to verify it. I'd be happy to help!!

There are a couple of options for linking a YouTube Kids account to a Google Nest Hub, depending on whether you have Family Link set up. To continue investigating this inconvenience, I'd like to ask the following questions:

• Is this the first time you're experiencing this situation?
• Does this inconvenience occur when you attempt to link other music services as well?

In the meantime, I suggest checking the steps if you don't have Family Link or if you need to create a child's supervised account with Family Link. For guided steps for both options, please refer to this article: Set up Google Nest or Home speakers or displays for your child.

Let me know if you have more questions.

Best regards,

Jenniffer