Actualización Google Nest hub error

[Tato1899]

 desde que se actualizo mi Google Nest hub se quedó así no se ve nada 

[Dan_A]

Hi Tato1899,

I'm sorry to hear that your Nest Hub is showing only black screen. A few questions: does it still respond to voice commands? When you change the volume, does it change? It would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest Mini. Plug them back in after 3 minutes or 5 minutes tops. Restarting your phone might also help. If the issue persists, try other power outlets and hopefully it doesn't have a surge protector to it.

Thanks for the help, @RachelGomez123.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hi Tato1899,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan