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After many failed attempts, my Google Nest Hub will not connect to WiFi, it worked fine for 2+ years

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Gary Patoki 

 

I’ve had two Google Nest Hubs for 2 + years, they’ve always reconnected after power outages without issue until recently, I did a factory reset on both, and both began working again, one continues to work without issue, but the other quit again, I’ve tried every trick I’ve read about, to no avail, keeps saying no WiFi connection , any ideas would be appreciated!
 
3 REPLIES 3

Rdianco
Community Specialist
Community Specialist
Hi Gary Patoki,

Thanks for reaching out! I see that you have a case already made with Google Support. I would recommend reaching out to Google Support again if you have any more questions or concerns, as they have a more in-depth view of your case. Just a friendly reminder, your Case ID is: 4-0790000031634.
 
 
- From Frances (Community Specialist)

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there, 
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day! 
Hilary

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary