12-25-2022 08:52 AM
Guess i am not the first one to have this problem but still:
i have 2 nest hub devices in my bed/living room, so when i set an alarm with my voice it's more or less a gamble which one answers (sensitivity doesn't change much), but that's not the main problem.
when the alarm triggers in the morning and i want so snooze it and the "wrong" device hears me it just says that there are no alarms set and sometime i even have to geht up and snooze the alarm on the hub on the other side of the room...
01-01-2023 03:35 PM
Hi folks,
Thanks again for helping here, @RachelGomez123. @draculaentstein, I hope you've got the answer you're looking for. Also, it would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest devices. Plug them back in after 3 minutes or 5 minutes tops. Restarting your phone might also help.
Keep us posted.
Best,
Dan
01-04-2023 03:44 PM
Hey there,
I wanted to check in and see if you managed to see Dan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
01-09-2023 07:17 PM
Hey draculaentstein,
My apologies for the delays. To confirm, how far are your devices from each other? How far are you from your device when you're snoozing the alarm? Please provide the current firmware version of your devices.
Cheers,
Muddi
01-04-2023 05:01 PM - edited 01-13-2023 08:28 AM
well yes, but i don't exactly know how this should help me.
i still cant cancel my alarm on different device than the one i set it on.
01-13-2023 07:45 AM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Juni
01-14-2023 12:43 PM
well, the answer is the one i stated in the first post. i would just like to have alarms synct across google devices, but well, that's not happening i guess. (or tell google to set an alarm on a certain device, not just the one that hears me)
all it tells me is "sorry, i cant manage alarms on other devices "yet""
01-14-2023 02:23 PM
Hi draculaentstein,
Thanks for the details you provided. Could you help us with the firmware version of your devices? Check the steps below on how to get it.
Lookng forward to your response.
Regards,
Juni
01-18-2023 08:24 AM - edited 01-19-2023 08:59 AM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Juni
01-19-2023 08:59 AM
Hi there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni