Algo deu errado

[tonihenriques]

Estou com problema nos meus 3 nest mini.
Em todos eles eu recebo a mensagem:
"Desculpe, algo deu errado. Quando puder, tente novamente."

[chaconmorales]

Hi tonihenriques,

Thank you for posting here in the community. I apologize for the inconvenience that you are experiencing with your Google Nest Mini. I’d be happy to help you. Let’s check it out.

Before we get started with further troubleshooting, let me ask you some questions:

• When are you getting that error message? What are you trying to do?
• When did the issue start?
• Does the issue persist continuously or intermittently?
• Were there any recent changes with the setup?

Basic troubleshooting steps:

Google Home App Issues:

• App Updates: Check for updates to the Google Home app.
• App Restart: Close and reopen the Google Home app.
• Clear App Cache and Data: As a last resort, clear the app cache and data (this will remove saved preferences).

Nest Mini Firmware:

• Ensure all Nest Minis have the latest firmware. Check for updates in the Google Home app.

Device Restart:

• Restart your Nest Mini. Please check the following article to Reboot Google Nest or Home speaker or display.

Let me know how it goes.

Regards,

Mario