11-16-2021 08:23 AM - edited 11-16-2021 02:36 PM
Since a couple of days, my Nest Hub's screen is very dim. Its ambient light detection seems wrong: it seems to think the room much darker than it really is, and responding to that by setting the display brightness much too low. Sometimes it even switches to the clock, which until a couple of days ago it only did at night, although there's plenty of light around.
If I set the brightness manually, it's fine around 4 or 5, so there's nothing wrong with the display panel itself.
I've tried cleaning the sensor above the screen but that didn't help.
Could this be a firmware issue? Did something mess up the light sensor's calibration?
02-10-2022 03:55 AM
Same problem here and can't find a solution. It used to be a decent nighttime clock but now it's basically useless. I can't see it and there doesn't seem to be any way to turn off the dimming feature that kicks in when it is idle and switches to the clock Screensaver.
This is stupidly frustrating.
02-11-2022 10:30 AM - edited 02-11-2022 10:32 AM
Exact same problem here 😐 It it started suddenly from one day to another.
I've tried to turn on/off automatic brightness but it didn't help 😐
Mine is not that dark that is showing only watch (as in complete dark room) but it's quite dark in normal light conditions so it's barely to see the content.
02-11-2022 10:54 AM - edited 02-11-2022 10:56 AM
It's been a while but I think in my case, adjusting the "Auto-brightness offset" fixed it. It's in the Home app in the settings for your Nest hub, under "Display".
04-21-2022 04:06 PM
Hi Everyone,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
If you're still having trouble with the Ambient EQ on your Nest Hub , please give these steps a try:
If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!
Best,
Alex