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Announcing device that no longer exists

Socal9146
Community Member

When I tell My Google home to turn off the bedroom lights, it says OK turning off desktop light. We have moved homes in the past year. There is no desktop light that I can remove from any setting. There has never been a “desktop light” in any of our settings in the previous home. I have no idea what it is referring to. I have renamed the bedroom light, to… Bedroom light. shocker. I have no idea why it continues to ignore the command and answer incorrectly.  and no idea how to remove it. Please advise? This is ridiculous 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Socal9146,

 

I am sorry to hear you are having issues with your home. I know this is not an ideal situation. I did find a helpful article that has more details on how to remove a device from your home. Please let me know if that helps, or if you have any questions from here.

 

Best regards,

Jake

Azarco
Community Specialist
Community Specialist

Hey Socal9146,

 

Checking in to see if the article shared by Jake helps ? Feel free to update this thread, and we're glad to help.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Socal9146,

 

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Kind regards,

Alex