Apple music will not play on my Google speaker. It is shown as linked on my Google Home app.

[Zero4242]

My Google Home app shows that it is linked with Apple Music. It did work for a while but then stopped.

Now I get a message that Apple Music is not linked, but it is linked. It will not play Apple music.

How can I fix this?

[Dan_A]

Hi Zero4242,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with for your Apple Music? When did your issue begin? Were there any recent changes made? What country are you located in?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

By the way, to listen to Apple Music on a speaker or display, you must link your Google account with your Apple Music account. Note: An Apple Music subscription is required to play music with Google Nest and Home devices.

Also, to isolate further, unlink and relink the Apple Music from your Google Home app and tell me how it goes.

Best,

Dan

[Muddi]

Hi there,

How was your device? If you have additional questions or concerns about your device, please do not hesitate to update the thread, and we're glad to help.
 

Cheers,

Muddi

[LovelyM]

Hello Zero4242, 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Thanks, 
Lovely

[Zero4242]

I appreciate your attempt to help but medical circumstances prevented earlier reply. As I said, I do have an Amazon music account. My Google Home device shows that Apple Music is linked to my Google Account, but when I try to use Apple Music I get a response that Apple Music is not linked to my account. But it is. How do I fix this?

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[LovelyM]

Hey there Zero4242,

I'm sorry for the delayed response and I hope you're doing well. If you've tried unlinking and relinking your Apple Music, perform a factory reset on your device and set it up again like a new one.

Let me know how it goes.

Kind regards, 
Lovely

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have
 

Thanks,

Juni

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni