05-23-2023 09:58 PM
Hi,
my Google Home Mini and Pixel 7a are both within one meter from each other. On the phone, assistant is configured to require unlocking. When I say "Hey Google", instead of the Home Mini, the phone activates and tells me I need to unlock it.
All suggested solutions, e.g. configuring device priorities, where not applicable because the mentioned buttons in the Google Home and Google apps do not even exist.
Thanks for your advice
05-27-2023 10:57 AM
Hello axw,
Thanks for visiting the Community.
Make sure that your Google Home Mini and Google Pixel 7A are using the same Google Account so it will prioritize the former. Kindly update all the Google applications installed on your phone. Check out this link for more information.
Let me know if this helps.
Best,
Lovely
05-27-2023 11:45 AM
Hi,
thanks for your response. Both devices are indeed using the same google account and all software is updated to the most recent version.
Kind Regards
07-18-2023 07:09 AM
Hey there,
Apologies for the late revert. Try these steps:
Warmly,
Alex
07-21-2023 07:11 AM
Hi there,
I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?
Kind regards,
Alex
07-22-2023 11:09 AM
Hey there,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Regards,
Alex