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Audio stutter when paired to bluetooth speaker (Home Mini and Creative stage SE)

Rygoat
Community Member

Anyone found a solution to this issue?  

 

Home mini playing music: Fine  
Home mini paired to bluetooth speaker:: Stutters like crazy.  
Phone paired to bluetooth speaker directly: Fine  (tried two phones)  

I have found others with the same issue, but never a fix

 

1 REPLY 1

GeremiG
Community Specialist
Community Specialist

Hi @Rygoat!

 

Thank you for posting in the community. I'm sorry to hear you're experiencing the stuttering issue when your Google Home Mini is paired to a Bluetooth speaker (Creative Stage SE.) I appreciate your efforts in taking those steps before. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

  • When did the issue start?
  • Are there other nearby Bluetooth devices turned on?
  • Are there any high-voltage appliances or devices using 2.4 GHz nearby?
  • Is either device currently paired to another Bluetooth device?
  • Is the Google Home app up to date?
  • Does your Google Home Mini work correctly with other Bluetooth speakers besides the Creative Stage SE?
  • What is the firmware version of your Google Home Mini?  Here's an article that might help you check: Google speaker and display firmware versions and release notes.

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi