Autoplay YouTube music doesn't happen on Google Nest

[JennifireJean]

Google Nest doesn't start autoplay once an album finished through YouTube music. I'm not casting from a phone. Downloaded the Google Home app; under the settings for Nest, No option to turn this on in Home app

[JennifireJean]

In the "settings" for the Nest in the Google Home app, there is no "service settings" option, only "device information". This version of the Home app is updated.

[Juni]

Hi folks, 

Appreciate the help here, RachelGomez123.

JennifireJean, thanks for reaching out. A few questions: what Nest display do you own?  When did it begin? Also, what steps have you taken so far? 

You can reboot your Nest display and observe if it will make a difference. If applicable, try other music services and see if you will get the same result. 

Regards,

Juni

[JennifireJean]

Hello,

I have a Google Nest Audio Smart speaker. I use Google YouTube Music - I do not cast from a phone/other device. I ask the Google Assistant in the speaker itself to play music. It used to autoplay once an album or playlist ended but no longer does. The problem started recently, that autoplay no longer occurs. I have unplugged/reset the speaker.

If I cast the Goog YouTube Music app to the speaker from my phone, autoplay occurs. But if I don't cast, the speaker won't do autoplay anymore.

Thanks!

[Muddi]

Hey there,

Thanks for trying! We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi
 

[Muddi]

Hey JennifireJean,

Chiming in, could you try these steps the steps below and see if you'll still have the same issue. Make sure to do it from the YouTube Music app.

• Go to the now playing screen and click on "UP NEXT."
• Scroll down the queue and look for the "Auto-play" option to turn on.

Let us know how it goes.

Cheers,

Muddi

[Muddi]

Hi there,

How was it? Have you tried the steps above?

Cheers,

Muddi

[JennifireJean]

Hi Muddi,

Yes, auto-play is on in the YouTube music app, but I do not use my phone to cast music to the speaker. I'm talking about when I ask the speaker to play music without casting from a device. In this case, auto-play does not work in YouTube music.

[Muddi]

Hey JennifireJean,

Understood! I'll discuss this with the team, and I'll get back to you for update.

Cheers,

Muddi

[Muddi]

Hey JennifireJean,

Sorry for the delays. Could you check if the same issue happen when using the Google Assistant app on your phone to play music. You can create a new playlist to test it.

Keep us posted.

Cheers,

Muddi

[JennifireJean]

Hi - no it does not autoplay using the Google Assistant app

[Princesss]

Hello everyone,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hi there,

Chiming in-- have you had the chance to fill out the form?

Best,

Princess

[Princesss]

Hey folks, 

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess