02-08-2023 11:58 AM
Hi,
I have the following:
an 8 year old boy with his own gmail account
a family plan on Spotify where he is added as a family member
a Google Home device in his room
I want him to control his Google Home and be able to play things from his Spotify family account so that each of us can play their own music on their devices.
I can’t link Spotify in the Assistant settings of his Google Home device. Gives me a message that kids under 13 are not eligible.
How can I resolve this intended setup so that we all can experience own music from Spotify?
02-13-2023 05:23 PM
Hi Tomcat17,
Thanks for reaching out.
Your child under 13 (or the applicable age in your country) can use Google Assistant on shared devices if you add their Google Account and voice to the device. Shared devices include Google Assistant-enabled speakers, Smart Displays, and Smart Clocks.
Step 1: Set up your speaker, Smart Display, or Smart Clock
Someone who meets the age requirements of your country needs to set up your device. If the device is already set up, skip this step.
Learn how to set up your speaker, Smart Display, or Smart Clock.
Step 2: Add your child’s voice
Important: The parent who’s adding their child’s voice to the shared device must be a member of the home that the device is linked to. Learn how to share a home and devices in the Google Home app.
Option 1: Use the Family Link app on your phone or tablet
Important: You can also turn on Face Match for eligible devices.
Option 2: Use the Google Home app on your child’s phone or tablet
Option 3: Use Assistant settings on your child’s phone or tablet
Learn more about audio collection from children's features on Google Assistant.
Hope this info helped.
Best,
Princess
02-16-2023 08:54 PM
Hello there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
02-17-2023 12:24 AM
Thanks, I solved that already. My question was rather how and why it is not working to connect my kids Spotify account to the Assistant device / the voice profile of my child.
02-28-2023 03:43 PM
Hi Tomcat17,
Sorry for the late response. There are restrictions on accounts when it comes to its users. Your child under 13 (or the applicable age in your country) can only use non-Google actions that have the "For families" badge when signed in to their account.
Important: Non-Google actions on Google Assistant with the "For families" badge are available in all countries where Google Assistant is available.
You might want to check this link for more info: https://goo.gle/3IBo7jP
Best,
Princess
03-04-2023 11:24 AM
Hi there,
I'm jumping in to follow up if everything is good here. Let us know if you have any further questions.
Regards,
Juni
03-05-2023 11:36 AM
Hi Tomcat17,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Thanks,
Dan