Bedtime routine does no longer work in Dutch on Google Nest Hub 2

[Archdevil]

The Bedtime routine does no longer work in Dutch on Google Nest Hub 2 ("Welterusten")
It does not understand the "ask me when to set the alarm"-command anymore, for more than a month now.

The command works on other devices without issues (Google Nest Audio, Lenovo Essential Clock).

It is about time Google fixed this! What happened with testing software changes?
If they send me the hardware I can be a test bunny.

Please solve this. This is what I bought the device for!

[Dan_A]

Hi Archdevil,

This is not the experience we want you to have; let me help you. A few questions: were there any recent changes made? What troubleshooting steps have you done so far? Could you give us the new firmware version of your Nest Hub (2nd Gen)? See the steps below:

1. Open the Google Home app .
2. Touch and hold your device's tile.
3. Tap Settings Device information.
4. Under "Technical information," check for Cast firmware: "X.XXX.XXXXX." If the device is on Fuchsia, check for System firmware version: "X.XXXXXXXX.X.XXXXXXX"

In the meantime, try to set your phone’s language to ES-English and see what happens. Also, it would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest Hub (2nd Gen).
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Kind regards,

Dan