Google Nest Audio stops playing radio station after 5 minutes or so

[newman221]

Hi

I have three Nest Audio units, which primary use is radio. "Play P4" (norwegian radio station), and the stream starts after a commercial in TuneIn. Then, after a few minutes it just stops. In Google Home it still says "playing P4", but there is no information on stream, no way to push play/pause. Only way to proceed is to stop cast, and say "play P4" and it starts over, with commercial and a stop after a few minutes. It's been like this for over a week now, and I don't like it. 

If I use Spotify it can play for hours without stop or problems

[Dan_A]

Hi newman221,

This is not the experience we want you to have; let me help you. A few questions: were there any recent changes made? Could you confirm if other radio stations are working or not? What is the command you are giving?

Also, it would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Kind regards,

Dan