I have taken the steps outlined in the forum, unplugging and plugging it in, factory reset, etc. and it always comes back to the gray screen. Help?
Are you using the original power supply and adapter that came with your device?
Have you tried putting your device into recovery mode?
For Google Nest Hub (1st gen)
For Google Nest Hub (2nd gen) and Google Nest Hub Max
Thanks for providing that detailed steps, davidking!
whittakerfam, we hope the steps shared above help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
How's it going with your Nest Hub? Have you had the chance to try the steps above? Let us know by updating this thread and the Community will be happy to lend a hand.
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
Google Nest Help Center
Chromecast Help Center