03-15-2024 06:53 PM
Hello,
I have a Google nest hub 2nd gen that shows a black screen. I've tried different power outlets and am using the oem original power cable for it. I've tried restarting it numerous times. When it boots up I hear the normal startup sounds and the volume up and down work. I can see various colors for approximately 1/8 of an inch wide column on the far right side but the rest of the screen is completely black. Any assistance would be greatly appreciated.
03-20-2024 01:23 AM
Hi Dtotheg,
We appreciate all your efforts. We'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let us know once you're done.
Regards,
Alex
03-25-2024 02:42 AM
Hi there,
We haven’t seen your form submission come through—were you able to access it alright? Let us know if you’re running into trouble or still need our help.
Best,
Alex
03-29-2024 07:29 PM
I just submitted the form submission.