03-27-2024 10:49 AM
Hello.
My google home mini (1st gen) is not connecting to my wifi network. The message received is: "The google home mini was manufactured for a different country, and may not be compatible with your wi-fi network". The problem started when my TP-lInk wifi router failed and it was changed I changed with a fritzbox 7390.
Any suggestion about how to solve this is appreciated.
Bart
03-29-2024 06:07 AM
Google Home and Google Nest products are optimized to work best with specific Wi-Fi standards depending on where they are sold. This means if you buy a product in one country, it may not work as expected, or may not work at all, if you try to use it in a different country than where it was purchased. In addition, since wireless regulations vary by country, you might experience compatibility issues (exactly like this one) if your speaker and Wi-Fi router are not designed for the same country/region. Therefore, it's strongly recommended that you purchase all of your Wifi devices in the same country to avoid compatibility issues.
The first thing to try is to factory reset your speaker and retry setup. If that doesn’t resolve the issue, there are some workarounds you can try:
Google Home Mini and Google Nest Mini manufactured for certain countries cannot connect to Wifi channels above certain frequencies which is why I suggest changing your Wifi channel to between 1 and 10. Checking you are using the 2.4GHz band and not the 5GHz band is for dual band routers and is for the same reason. The two steps are interchangeable for some routers but not for others.
03-30-2024 03:54 AM
Thanks for your comment David_K!
The option "Set radio channel settings automatically (recommended)" was disabled on the wifi configuration ("Radio Channel Settings"). Once enabled, the problem was solved.
03-30-2024 08:05 AM
Glad to hear it!