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Bluetooth drop out

Lainy
Community Member

I’ve read lots of posts on what seems to be a very common problem of Google Nest mini dropping Bluetooth connection but I’ve never read about a solution or an even a plausible reason (microwave cookers- really?) as to why this happens. Just adding my experience that this happens nearly every time I’m listening to a podcast via Bluetooth from my iPhone, it seems a random amount of time that the Bluetooth link stays up but then Boom! it’s gone - it’s like Google disapproves of my choice of podcast and decides enough is enough….

1 REPLY 1

nerys
Community Specialist
Community Specialist

Hi Lainy,

 

Thanks for posting in the community!

 

I'm sorry to hear your Google Nest Mini is disconnecting nearly every time you're trying to hear a podcast when using Bluetooth. No worries; I'm here to help! Just to get started, I have a couple of questions for you. Can you please help me answer them?

 

  • Is the Google Home app and device firmware version updated?
  • What Bluetooth standard (1.0 to 5.1) is the device on?
  • What troubleshooting steps have been taken?
  • Are there any specific error messages appearing?
  • Does casting audio to the Nest Mini work correctly?

 

Knowing this information will allow me to provide you with the best troubleshooting steps. If you have more questions for me, feel free to reply to this post. I'll be happy to assist further! 

 

Best regards,

Nery.