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Bricked

TimJ58801
Community Member

Bricked. Let it set for months. Tried all the tricks. Now Google sends me an ad to buy another????????? Fix mine. Gray screen. Won’t reset. Unplugged for months. Changes outlets. Nothing. Google bricked it. Give me a $100 credit or two new ones since now they are so cheap … 

3 REPLIES 3

TimJ58801
Community Member

I don’t want a badge … or three. I want my Hub working. 

Muddi
Community Specialist
Community Specialist

Hey TimJ58801,

 

Sorry to hear about your Google Nest Hub, but thanks for bringing this up.  We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey TimJ58801,

 

We got the form you've submitted. We'll  send you an email about your concern. I'll go ahead and lock this thread now, and let's continue through that channel. 

 

If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Cheers,

Muddi