02-21-2024 01:01 PM
This is on all my Google Home devises.
Now when I try and broadcast through the speakers is it saying I need Domain Admin permissions?
Where do I go to set that up?
02-27-2024 12:19 AM
Hi KenAtSunrise,
That’s odd. Were you able to broadcast messages before? Are you getting that message from any of the Google Home speakers you started to broadcast? How about using Google Assistant on your phone?
Regards,
Alex
02-27-2024 04:38 AM
Yes, I would just say 'Hey Google, broadcast dinner's ready' or any other message. Now it just quit and I need domain admin's permission. I don't know what changed. I have Google Workspace. I'll try on my phone tonight, but I'm sure it's the same, since I tried it from my care to say 'I'm almost home' and go the same respone.
02-29-2024 11:02 PM
Hi there,
Since you mentioned you’re using Google Workspace, the message about the domain admin’s password may have something to do with your email. Were there any recent changes to your Google Workspace account settings? Visit this link and check if the recommended settings are set.
Let me know how it goes when broadcasting a message from your phone.
Best,
Alex
04-13-2024 10:34 AM
Trust us, It is not odd!
03-01-2024 07:23 AM
I'm the Domain Admin and I've not made any changes. Something must have happened on Google's side. I'm trying to figure it out.
03-09-2024 11:55 AM
Does anyone from Google look at these? I can't find any answers.
04-06-2024 11:43 AM
Hi @KenAtSunrise,
Thank you for your patience! I apologize for the delay in getting back to you about the issues you've been encountering with your speakers. I'm here to help you troubleshoot and get them working smoothly again.
If you're using Google Nest speakers and the Google Home app for broadcasting, you likely need admin access.
Solutions:
Switch to an Admin Account: If you're using a non-admin account, switch to one with admin rights for that location. The account owner (the person who set up Google Home) usually has admin privileges.
Request Admin Access: If you're not the account owner but want to broadcast, request admin access from them. They can grant you the necessary permissions within the Google Home app settings.
Scenario 2: Other Broadcasting Applications
For applications other than Google Nest speakers, the solution might vary:
App Permissions: The app might require specific permissions within your device or network settings. Check the app's settings or documentation to see how to grant these permissions.
Domain Admin Rights (Businesses/Organizations): In business or organizational settings, broadcasting messages might require domain admin rights on the network. This is typically for system-wide announcements and would involve IT support personnel.
All the best,
Jorge.
04-12-2024 07:23 PM
I'm sorry, this is such a useless answer. It doesn't provide any details on where these changes would be made. I'm the admin for my workspace account and it's unclear where any of these changes would be made.
04-12-2024 08:12 PM
Hi @dsteketee,
Thanks for posting in the community.
I apologize that my previous response wasn't as clear as it could have been. Since the troubleshooting hasn't resolved the issue, let's explore some additional options to get this fixed for you.
Would you prefer to:
Schedule a call with a specialist: We have specialists available who can provide more in-depth assistance. You can fill out this form to schedule a callback.
Continue via Chat: If you prefer a text-based chat, you can mark the chat option on the same link.
I appreciate your patience and understanding. Please let me know if you have any questions.
Regards,
Jorge.
04-18-2024 12:39 PM
I am having the same issue. I clicked on the link given to schedule a call back. got one immediately and the person who I spoke with on the phone said they don't deal with google workspace and he was going to send me a new link with a new form. Not great customer service. Google workspace has all sorts of issues and there definitely is a better option somewhere for small businesses. That email hasn't come in yet, I hope it does one day.
04-13-2024 11:42 AM
How is this the recommended answer? It doesn't even prescribe specific actions to fix the problem?
04-13-2024 12:08 PM - edited 04-16-2024 05:13 PM
Hi @dsteketee,
Thanks for posting.
While the previous steps might not have resolved the issue entirely, I appreciate your effort in trying them. Here are a couple of ways you can report the issue and get further assistance:
Fill out this Form to get a call back: This form allows you to directly report the issue to Google, and they might contact you for more details or troubleshooting.
Send Feedback Through the Google Home App: If you prefer, you can also submit feedback directly through the Google Home app. Here's a quick guide on how to do that:
I appreciate your patience and understanding. Please let me know if you have any questions.
Jorge.
04-13-2024 12:35 PM
It this a joke? There aren't even any specific steps in the proposed resolution.
04-16-2024 08:45 PM
Hi @dsteketee,
Thanks for reaching out to the community!
I understand your frustration, and I apologize that the previous information didn't address your concern about this important feature.
If you guys @dsteketee, @BL3, @cimbian, can please submit feedback to get this issue resolved as quickly as possible, your feedback is crucial. Here's how you can easily send feedback directly to Google through the Google Home app:
The more details you provide, the better Google's engineers can understand the issue and work towards a solution.
Here to help!
Regards,
Jorge.
04-15-2024 04:56 PM
Can you tell us a step by step instruction on how to grant the permission?
04-13-2024 10:56 AM
Actually, even I used Google Home App to broadcast on my iPhone, I also got the same error message.
04-13-2024 10:57 AM
Sorry I mean the APP on my iPhone to broadcast a message to my Google NEST Mini
03-23-2024 11:48 AM
Mine has started doing the same and I know I've not changed any settings. It is quite frustrating that Google keep breaking functionality, especially without any prior notification.
04-13-2024 10:32 AM
Me 2. Everyone got the same issues and I don't think there are only 3 of us having this issue. Why do we need to do all the handwork?
04-13-2024 10:42 AM
I got the same issue. Here is the exact message I got
"Sorry, but to do that, you'll need to ask your Google Workspace administrator for permission."
04-16-2024 11:19 AM
Same here
04-17-2024 03:04 PM
Same issue here. And many reporting the problem as well on Reddit. Seems to be effecting all workplace and legacy workspace users. Google please fix and not silently remove yet another feature from corporate users.
04-23-2024 04:21 PM - edited 04-23-2024 04:22 PM
Hi everyone,
I understand some users have been experiencing issues with the broadcast feature on speakers and displays. I apologize for the inconvenience this has caused.
The good news: Our assistant team has already rolled out a fix!
If you're still encountering issues:
Here's how to send feedback through the app:
Thanks for your patience and understanding!
Jorge.
04-23-2024 04:27 PM
Just tested the following phrase: "OK Google. Broadcast, dinner's ready." and I received the same error message regarding permissions. I rebooted the device. Re-tested the behavior, and still receive the same error regarding google workspace administrator permissions.
04-25-2024 07:14 PM
Hi @dsteketee,
I'm sorry to hear you're still having trouble with the broadcast feature. Did you have a chance to try broadcasting again after the first attempt?
If you did and the issue persists, I'd be happy to escalate this to the assistant team for further investigation.
In the meantime, are there any error messages you see when trying to broadcast? Any additional details can help pinpoint the problem.
Thanks for your patience!
All the best,
Jorge.
04-29-2024 05:05 AM
I will test tonight.
04-25-2024 10:13 AM
Hi Jorge, It works now. Thanks for your prompt action.
04-25-2024 10:19 AM
Oh... It is not complete fixed. It works if I say "Hey Google, Broadcast" then wait for google to reply "What's the message?", Then I say the message.
BUT, it will have the same problem if I say "Hey Google, Broadcast + Message" in one sentence,
04-25-2024 10:28 AM
I need to mention that at the very beginning, the system worked fine even if I said the everything in one sentence. Then, like, a few months ago, the system started only accept I chopped the whole sentence into two pieces. Then, recently, it stopped working at all.
Now, you have fixed the "two piece" case, but it is not a complete solution and you haven't found the root cause of the bug. Hope this info helps your team. Good Luck!
04-25-2024 11:12 AM
Good catch. The two step process indeed works.
05-24-2024 02:40 PM
I just started encountering this issue for the first time today. I was able to broadcast yesterday, but it doesn't work today.
06-26-2024 04:43 AM
Hello. I am having this exact issue.
05-11-2024 06:29 AM
It's broken again.
Ok Google
Broadcast
"What's the message?"
Breakfast is ready.
"I'm sorry but to do that you'll have to ask your Google workspace administrator for permission."
05-12-2024 09:56 AM
I have the same problem again too... Seems like it is not a bug. It is a cancer!!!
05-14-2024 08:32 PM
Hi @dsteketee,
Thank you for your patience and for letting me know that the domain permission issue for broadcasts has reappeared. I understand your frustration and apologize for the inconvenience.
I've escalated this issue to a specialist team, who will investigate further and determine the root cause. I'll keep you updated as soon as I have more information or a potential resolution.
I appreciate your understanding and cooperation.
Best regards,
Jorge.
05-12-2024 04:22 PM - edited 05-12-2024 04:25 PM
It stopped a while ago and has NEVER worked since. Honestly I generally liked Google, but the longer I stay with them the more features they seem to delete. Did Google remove this feature deliberately?
05-12-2024 04:26 PM
P.S. If requesting Admin permission is a real thing and not a made up answer. Then where do I go to do that, and please be very specific.
05-24-2024 02:34 PM
I'm having the same problem. I was able to broadcast yesterday, I didn't make any changes in admin and today I get the same message everyone else is reporting.
05-24-2024 02:54 PM
Maybe we just all need to pull a Michael Scott but instead of saying "I declare bankruptcy!" We just yell "I grant permission!"