Can not connect Google Home Mini to Google Home App (could not connect to your google home mini)

[azzi9]

Hello, my Google Home mini's (3 of them) were working just fine.  One day they couldn't connect to the internet anymore, so I tried factory resetting them.  When I tried adding them back using Google Home, I wasn't able to get them setup.  The Google Home app would connect to them, but when trying to Connect to Wi-Fi I get the following message:
Could not connect to your google home mini.  Make sure it is nearby and that you connect to it when prompted.

I'm literally sitting right next to the thing & I'm following all prompts given to me.  I've tried this with a Pixel 6 Pro & Samsung Galaxy Flip 5, both showing the same results.

Google Home App version 3.19.1.3

Error message:

Error Message

[OwenP]

Have you solved your problem? I think I have a similar issue with one of my 2 Google Speakers. One of them, after a couple of years of working, has decided it cannot connect to my home WiFi. To the best of my knowledge, there have been no changes to the system or password and, as I said, the other speaker continues to work. I even moved the working one to the room the non working one was in and it still worked

[aperezdeleon]

Hi there folks,

Thanks for reaching out to our community.

It can be frustrating if your speakers can't connect to your network, even though they were connected before. But don't worry, let's get them back online!

Since all of your speakers lost the connection simultaneously, my first suggestion is to restart your router and your speakers to ensure everything is functioning properly.

Do you have any other devices in your Google Home app that also lost connection besides your speakers?

As your speakers have been reset, you can create a new home structure within the Google Home app and see if you can pair them there. Let me know if this method allows you to connect them to the internet.

Let me know how it goes.

Regards,
Angel.

[azzi9 · Accepted solution]

It was only my mini's that lost connection.  My original Google Home & OG Home hub never lost connectivity.  I had also factory reset & rebooted everything more than a dozen times before posting here.

I was finally able to get them to reconnect!

I had to go into my router's wi-fi settings and disable the 5Ghz Wi-Fi network.  Once I did that, I was able to complete the process of adding my mini's.  Then afterwards, I was able to turn on the 5GHz Wi-Fi again without any further issue.