Can't connect to new wifi router

[mmontalvojr]

I have a FIOS modem/router and added a TP-Link AC1750 Smart WiFi Router (Archer A7) -Dual Band Gigabit Wireless Internet Router.  I deleted the mini speaker and Nest Display from my Home and tried adding them while logged into the new wifi network with no success.  I have made numerous attempts, and every time it seems like it has worked, the device makes a sound to verify connection to correct device, and then after confirming wifi network and password, I get a message that it cannot communicate with the device.  Phone is connected to the new wifi network.  I have also tried setting them up on the old network and that won't work either.

[mmontalvojr · Accepted solution]

Problem resolved.  I had to do a factory reset on both devices in order to set them up on the new network.  

[Jeff]

Hi, mmontalvojr.

Thanks for coming back and letting us know what worked for you. That will help others who might have similar situations. As we have a solution here, I'm going to go ahead and close the thread. If anyone has anything more to add, please feel free to open a new discussion.

Thanks!