Can’t find google home mini

[sojourner_chai]

I am trying to set up my google home mini and it can’t find the device

[MplsCustomer]

@sojourner_chai 

Is this a brand-new Google Home Mini, or are you moving it from another home or Wi-Fi network? If it is the latter, you first need to do a factory reset to remove the previous Wi-Fi settings:

https://support.google.com/googlenest/answer/7073477

[Princesss]

Hi folks, 

Thanks for visiting the Community.

If you are trying to set up your Google Home Mini, let's make sure that both phone and the speaker are connected to the same Wi-Fi network. Also, have your Google Home Mini placed closer to your router for better connection. Once done, you can follow these steps:

Connect your speaker or display to a new Wi-Fi network

If your device isn't currently connected to a Wi-Fi network, set up the device in the Google Home app.

1. Open the Google Home app .
2. Tap Devices Add New device.
3. Follow the in-app steps.

If these steps don't solve the issue, you'll need to factory reset your speaker or display, then set it up again.

Change the Wi-Fi network of your speaker or display

If your speaker or display is already set up on a Wi-Fi network but you need to change your Wi-Fi password or connect it to a new network, you'll need to forget your current Wi-Fi network and set up the device in the Google Home app again.

1. Open the Google Home app .
2. Tap your device's tile.
3. Tap Settings Device information.
4. Tap Wi-Fi Forget network.
5. Return to the Google Home app home screen and follow the steps above to connect your device to a new Wi-Fi network.

If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.

Let me know how it goes.

Best,

Princess

[Princesss]

Hi everyone,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess