Can't get podcasts to play since update

[Liezel_T]

Since the update, I can't get podcasts to play or link with my Google Podcasts account.

I've tried "resume xx podcast" (which had no issues yesterday) and "play xx podcast", "resume xx podcast on Google podcasts" but nothing works and the reply is "I don't know, but I found these results on search".

I had no issues before the update! Help!

[Princesss]

Hi Liezel_T,

Thanks for bringing this up.

We're sorry to hear that you're experiencing this with your Google Nest speakers. We'd love to check on this further by answering these questions:

• Is it only happening when using Podcast?
• What about other music service, do you get the same response?
• What is the cast firmware version of your Google Nest speakers?

To check which firmware version you're on, follow these steps:

1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app .
3. Touch and hold your device's tile.
4. At the top right, tap Settings Device information.
5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Looking forward to your response.

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hello Liezel_T,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess