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Can't play music on nest and audio at the same time

Michielvs
Community Member

At first we had a HUB and a Google Audio where we always played radio on with the volume on 3.
I made a music group with the Google HUB and the Google Audio and called it "Kitchen" so when I say "Hey Google, play radio on Kitchen" it would play music on these 2. This worked fine.

Then we bought us a Google Nest Doorbell and because the volume of the chime was to low (It took the volume 3 on the Google Audio and HUB) we bought a Nest Mini. We set this volume on 10 and don't use it for playing music.
So when the doorbell rings, we can hear it clearly because it takes the chime on Volume 10. 

But when I want to play music to the group "Kitchen" right now, it doesn't seem to work.
I can play music on the HUB and on the Audio separately but not at the same time.
It's like he always disconnects one of the 2 since we have the new Nest Mini in our house..

Is there a cap for linked speakers at the same time or something? What goes wrong here?

4 REPLIES 4

Michielvs
Community Member

Nobody?

Azarco
Community Specialist
Community Specialist

Hey Michielvs, 

 

That certainly hasn't been easy for you — let's check this out.

 

We're there any recent changes or updates on your network or devices? Are you getting any message when trying to play music on your speaker group? Could you try creating a new group with your Google Nest Audio and Google Nest Hub? Also, try rebooting your Google Nest devices and router to refresh the connection. Reinstalling your Google Home app might help too.

 

Let us know how it goes.

 

Best,

Alex

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Alex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake