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Can't remove Nest Mini from home or add it

Ef11
Community Member

There's no way to remove Nest Mini speaker from my home. It's listed in Home app under "other devices". There's a "request invite" option, which says it sent but I see no request on my Android phone or Gmail. Three for menu only has help/feedback.

How do we add or remove speaker?

Thanks

Screenshot_20220820-141442.png

 

 

1 Recommended Answer

Ef11
Community Member

Solution:

When there's no "remove" for nest mini in Hone app, hard reset the device. 😀

View Recommended Answer in original post

6 REPLIES 6

davidking
Gold Product Expert
Gold Product Expert

That means the speaker is connected to the Wi-Fi your phone is connected to but was setup with a different account than the one you're logged into the Home app with. Is it your speaker or is it someone else's?

Azarco
Community Specialist
Community Specialist

Hey there,

 

Thanks for that information, davidking!

 

Ef11, you can try these steps in removing device to your home. 

 

  1. Open the Google home app .
  2. Tap your device >Settings >Unlink or Remove device > Unlink or Remove.

You can check this guide for the steps on how to set up your Google Nest Mini under your account. Hope this helps!

 

Best,

Alex

Ef11
Community Member

As I wrote in my OP, "Three (dot) menu only has help/feedback." 

There was no remove anywhere. I had to hard reset to remove. That's the solution when there's no remove.

So sad people offer advice w/o reading the post carefully😥

Ef11
Community Member

Solution:

When there's no "remove" for nest mini in Hone app, hard reset the device. 😀

Azarco
Community Specialist
Community Specialist

Hey Ef11,

 

We appreciate you for updating this thread with your resolution and we're sorry for the inconvenience. Let us know if you have additional questions or concerns.

Kind regards,
Alex

Azarco
Community Specialist
Community Specialist

Hi Ef11,

 

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Alex