Can’t set up Nest Hub

[DeniseinMR]

I keep getting this message in set-up:

kGSKErrorDomain error - 83905

Bluetooth on, hub is connected to wifi

seems to be a linking problem but I have no clue!

I tried looking at “language” as someone suggested. I’m in Canada & language is set properly. 
help!

thanks 

[Azarco]

Hey DeniseinMR,

We're sorry to hear that you're having problems setting up your Google Nest Hub — let me help you out.

A few questions: are you using a regular Google Account? Do you have a private home network? Also, is it the first time you're setting up your Nest Hub?

Make sure the Local network access for the Google Home app is enabled on your phone settings. Here's how: Privacy > Local Network > Google Home app. Reinstalling your Google Home and Google Assistant app might help too. 

Let us know how it goes.

Best,
Alex

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni