Can’t swipe left, only curated art.

[ExpectedCrayon]

Software version 45.3.10.415344900

cast firmware 1.56.295071

image of what happens whenever I try to swipe left attached. 

[drew-stott]

I've got this issue too. Please help us.

[Muddi]

Hey folks,

Thanks for sharing details about the issue here. I know how challenging it is when your having issues with your Google Nest Hub. Let's get to the bottom of this. A few questions: when did the issue start? Which Nest Hub are you having an issue with (Nest Hub 1st, 2nd gen, or Hub Max)? What country are you located in? Does rebooting the device fix the issue? Have you tried resetting it? 

@drew-stott: Please provide the firmware and operating system version of your device.

Cheers,

Muddi

[ExpectedCrayon]

Hub Max. US.  Have rebooted and reset. Today it is suddenly working normally. Not sure what changed. 

[Azarco]

Hey ExpectedCrayon,

Thanks for updating us about your device. Let us know if you have any other questions or concerns with your Google Nest Hub, we'd love to help.

Regards,

Alex

[Azarco]

Hey ExpectedCrayon,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Alex