Can you use google nest home max without a cellular phone plan and make video calls with duo

[RandyR]

I want to buy one for my mother who is in a retirement home. She does not have a cell phone and I would like to associate her land line number with duo so that I and other people can video call her. Can this be done?

[David_K]

No, unfortunately. To setup Google Duo you need a phone number and access to a mobile phone that can receive SMS messages. 

https://support.google.com/duo/answer/6376137

https://support.google.com/googlenest/answer/9165631

[Azarco]

Hey RandyR,

Thanks for reaching out.

Google Duo is available to anyone at no charge however, before you set up and use Google Duo you need a phone number and access to a phone that can receive SMS messages just like davidking mentioned. Appreciate your assistance as well @David_K. 

Once you successfully set up a Duo account, you can now make and receive calls with other Duo users on their Google Nest or Google Home speakers or displays.

Thanks,

Alex

[Azarco]

Hey RandyR,

Checking back in — did the information above answer your question? Feel free to respond to this thread if you have other questions or concerns.

Best,

Alex

[RandyR]

Yes. Thanks to all

[Azarco]

Hey RandyR,

We're glad to hear that! If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community as I'll be locking this thread after 24 hours.

Kind regards,

Alex