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Cannot send invite for Workspace accounts in SAME Workspace

rvdshome
Community Member

I have my Google Home registered under our Google Workspace account.  I am trying to invite family members (of the same Workspace domain) into the Google Home... but every time I try to invite it just says "Can't send invite right now".

I have been attempting to do this for years now and every time I come back to it it still fails.

Under a Google Home that is under a Workspace account how do I invite the peer Workspace users into the Google Home? 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@rvdshome 

Unfortunately, members of a Google Nest household have to have a gmail account. (When you attempt to send an invite to a non-gmail account, you get the non-helpful message, "Can't send invite right now.") There are many posts in this forum asking why Google Workspace accounts are not allowed.

Muddi
Community Specialist
Community Specialist

Hello rvdshome,

 

Thanks for reaching out. I appreciate MplsCustomer's help here. I can confirm that Google Workspace (formerly known as G Suite) accounts don't have the ability to be a home member. 

 

We're always looking for ways to improve — we'll take this as feedback. You can also send feedback using your device by saying, "Hey Google, send feedback." Visit this link for more steps.

 

Cheers,

Muddi