Cannot setup Nest hub max

[AnnaDana]

Hi,

I've tried setting up our nest hub max on both a Samsung phone and pixel, and both were unsuccessful. Rebooting didn't work either. It keeps giving network problem error!

It's a new device, so never set up/connected before.

Any help would be appreciated!

[Jake]

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake