Cant conect to google display

[SofiaBalla]

Hi, I cant connect my google displacer since I moved, every time that I try it shows this. Could you plese tell me hoy can I fix it? Thank you.

 

[MplsCustomer]

@SofiaBalla 

When you moved, did you update the Wi-Fi settings (the network name [SSID] and password) for your Nest Hub? If not, your Nest Hub might be trying to connect with the old Wi-Fi credentials, and failing.

https://support.google.com/googlenest/answer/7170507?hl=en#zippy=

[Azarco]

Hey there,

Thanks for sharing that link, MplsCustomer.

SofiaBalla, checking back in if you had the chance to visit the link shared above. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,

Alex

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess