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Cant connect to wifi

Ben121
Community Member

hello, I can’t connect my Wi-Fi to the Google nest hub second generation please help me because I bought this right now. 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

What exactly happens during setup? Are you seeing any error messages in the Home app?

Here are some steps to try:
Need help with setup? Troubleshoot common Google N… - Google Nest Community

Let us know how you get on after trying those steps!

Muddi
Community Specialist
Community Specialist

Hello Ben121,

 

I'm just checking in to see if you had the chance to try the steps on the link provided by @David_K? Let us know if you still need help and the Community will be happy to lend a hand.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hello Ben121,

 

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess