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Cant play YouTube premium music on multiple google speaker

el21
Community Member

Hello,

 

At home, I have 3 GOOGLE NEST speakers
As well as a YouTube subscription set up through speakers.

I ask each speaker (which is located in a different place) to hear different music.
If the song I asked to hear (or PLAYLIST) ends, I get an error message that "Playback paused your account being used in another location" except the last speaker I asked to play music.

How can I resolve this issue? As far as I understand, a premium subscription does not restrict simultaneous plays.

Thanks.

12 REPLIES 12

Jtabisz
Community Member

I am having the same problem. Never had this issue before. Still have the same YouTube premium subscription for the past 5 years. Speakers all of sudden saying playback paused your account is being used in another location. I have always been able to play separate music on different speakers as well as on my phone all at the same time. Why is this all of the sudden happening?

Princesss
Community Specialist
Community Specialist

Hi Everyone,

 

Thanks for posting.

 

I appreciate all the details you've shared.

 

If you are a YouTube Premium or YouTube Music Premium member, you can use the offline features of your paid membership on up to 10 mobile devices at a time. If you try to download a video on a new device once you've reached this limit, the oldest of the 10 devices will be de-authorized. You can do this up to 4 times in one year. 

 

Hope this helps.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Everyone,

 

Chiming in to check if you still have questions about this?

 

Let me know by responding to this thread and I'd be glad to answer it for you.

 

Best,

Princess

el21
Community Member

Hi,

Thanks for your reply.

Can you explain how to use Youtube Premium or YouTube Music Premium on Google Nest hub max or Google Nest mini speakers?

Thanks.

So I finally got to the bottom of my multiple YouTube music streaming problem, and the error message my account was being used on another device. So 3 years ago I got sick of that message and got the YouTube family plan. Never had that problem since until a couple weeks ago. Come to find out it happened exactly when my wife had reached her free 15 GB limit on Google storage. She got the Google one upgrade to 100 GB and created a family group to invite me. I had to delete mine in order to join hers which then stopped my sharing of the family plan since I used to be the family manager. So to solve the problem I also purchased the Google one 100 GB upgrade, canceled my wife's Google one upgrade along with her family group. Then, I recreated my family group and shared both my Google one upgrade and my YouTube premium family plan. I can play music on all my speakers simultaneously as well as my phone again. Hope this helps someone along the way. Thanks!

el21
Community Member

Can someone from GOOGLE answer the question and provide a solution to the problem?

@Google

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for posting.

 

@Jtabisz, I appreciate the steps you've shared to us. That was really helpful.

 

@el21, YouTube Premium is a paid membership to help you elevate your experience on YouTube and other YouTube apps. It's currently available in multiple countries.

 

With YouTube Premium, you can:

  • Watch millions of videos on YouTube without ads.
  • Download videos and playlists on your mobile device to watch offline.
  • Continue to play videos on your mobile device while you use other apps or when your screen is off.
  • Access YouTube Originals shows and movies.
  • Access YouTube Music Premium.
  • Enjoy music on your Google Nest or Home speaker or display, or Chromecast Audio.

 

Your YouTube Premium benefits will apply across YouTube, YouTube Gaming, YouTube Kids, and YouTube Music, if they're available in your location.

Learn more about benefits of YouTube Premium paid membership.

 

Best,

Princess

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Princesss
Community Specialist
Community Specialist

Hey there,

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess

Rogers
Community Member

Totally confused. Our son has the family YouTube premium plan which he sared with us. Worked great until recently. Now I can't get it to play on our nest hub max. We have a Google home with lots of devices. You don't need to sell me just explain how to bring it all together. Sometimes our home minis work correctly. The hub max did, then . . . it didn't. It just plays random play listsno matter what I request. I am an old guy so  explain like I'm five.

el21
Community Member

Hello,

Thanks for your reply,

Could you please refer to the question I asked and the existing problem with YOUTUBE?

Rogers
Community Member

Sorry. Not sure how to do that but I won't post here again if this is the wrong place.  Just found it on a search. Bye.