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Casting Photos to Nest Hub

BJakovina
Community Member

I'm trying to cast photos from Google Photos to my Nest Hub....but it won't do it. The option appears when I hit the cast button in Google Photos, but they do not cast. The screen flickers briefly, then returns to the Photo frame.

15 REPLIES 15

rrod
Community Member

I have the same issue. I wonder if this option once existed and now is discontinued.  I am able to cast YouTube videos from my phone, so casting works there but looks like not with Google Photos. It would be great if that was confirmed.

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

rrod
Community Member

Hello Jake, Yes it is still an issue casting a google photo from an iphone to a Nest Display. It attempts, beeps and gives up.

BJakovina
Community Member

Hi Jake, yes, still the same...cannot cast photos from google photos

Jake
Community Specialist
Community Specialist

Hey all,

 

I am sorry to hear you are still having issues with casting photos to your device. I understand this is not an ideal situation. I did find an article with more details. Please let me know if that helps resolve the issue, or if you are still experiencing the problem.

 

Best regards,

Jake

rrod
Community Member

Thank you Jake. The article is just focused on the functions of Google photos. What we are looking for is related to casting to a nest display when you cast from anywhere where one of the display to options happens to be a nest display. This is still broken. 

Azarco
Community Specialist
Community Specialist

Hey folks,

 

That certainly hasn’t been easy for you. 

 

A few more questions: what phone are you using in casting your Google Photos? Also, are you using the 1st Gen Nest Hub or 2nd Gen? If you're using iOS devices you cannot cast on Google Nest Hub (1st gen). If not, try uninstalling and reinstalling your Google Photos app.

 

Let us know how it goes.

 

Best,

Alex

rrod
Community Member

That probably explains it. Not sure how to tell what generation my Nest hub is. Bust since I purchased it Dec 2019 I am guessing it is Gen 1.  Is there any other way to tell?  The phone is an iPhone XR and can it can actually cast a You Tube video from the phone to the Nest Gen 1 Hub. Looks like it cannot do photos then.  

Thank you Azarco, where are these limitations documented on the Google support pages?

Azarco
Community Specialist
Community Specialist

Hey rrod,

 

We appreciate your patience. The Nest Hub (1st Gen) has a thin bezel around the entire front. While this information is not stated on our support pages, we'll always be looking for ways to improve and we'll take it as feedback. As an alternative, you can add your favorite photos to Google Photos and display them in your Google Nest Photo frame. Check this guide for more information.

 

Best,

Alex

rrod
Community Member

Thank you Alex. The main reason I would have used the cast from photos feature was to easily search and pick a specific photo on the phone and show that to a group of people on a nest display instead of passing around my phone. Appreciate your responses to confirm t to his is not supported with my device. 

Azarco
Community Specialist
Community Specialist

Hi rrod,

 

You're welcome and we appreciate your time. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.


Regards,

Alex

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to check in with you, and see if the article was of any help. Please let me know if you have any questions from here, as I would be happy to review.

 

Best regards,

Jake

Princesss
Community Specialist
Community Specialist

Hi Rrod,

 

Chiming in to check if you still need help with this? Hope the previous post answered your question, otherwise I’ll be locking the thread.

 

Best,

Princess

rrod
Community Member

Hi Princess, Yes it did. Please lock the thread. Thanks for checking in. 

Princesss
Community Specialist
Community Specialist

Hi rrod,

 

Thanks for the update.

 

Feel free to start a new thread if you need assistance with your Google Nest speakers.

 

Best,

Princess