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Casting to Nest Hub Stops after few Minutes

fkhg1
Community Member

Hi,

 

i know there are some Topics around this but never an Solution.

When i Cast from a Android Device that is on the same access point as the chromecast, both connected with 5g wifi the casting stops without an error message after a few minutes

is there any solution for this from someone that had already an answer from google?

 

regards

Flo

10 REPLIES 10

Nesting1
Community Member

Same issue with me, I try to cast NFL Gamepass onto my Nest Hub, works for a few minutes, then the basic clockface shows up. Sometimes the audio comes through from the background while I'm navigating the UI, but I can't get the video to show back again

fkhg1
Community Member

i can start casting from my android device and stream disney+ without any issues

also i can stream my chrome browser window from pc

but when i try to stream my oculus quest2 to the nest hub the stream stops after a few minutes, i can stream the oculus to my chromecast dongle and all tvs and pcs without any issues

JenkinsInc
Community Member

I'm having the same issue. If I'm streaming from Pluto TV or some other app like that or streaming from my Oculus it cuts out after like 5 minutes or so. I see that there is no one trying to respond from Google nest to help. Wish there was a solution to this issue, definitely affects the feedback and the rating of this product and their customer service. 

fkhg1
Community Member

i still wonder what the solution for the others was

for me it seems that some got personal help with this issue by google got it fixed and now dont care about this forum

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Here is an article that could be of help. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake

Bongobill
Community Member

I'm still having this problem. 

Bongobill
Community Member

I bet they don't fix this

I'm wondering why there's no public explanation, or acknowledgment here.

My situation is when I stream Facebook video to my Hub, after about 8 minutes it pauses video with message telling me to press play on video, no play button on hub screen, go back to phone and playback returns to phone screen and you have to reselect cast icon to continue casting to Hub screen. And then keep repeating every 8 minutes. This is not a good user experience.

Bongobill
Community Member

My nest has now been deleted by my wife (didn't), and won't even boot, can't even reset it. 

EdyB
Community Member

To fix this, you need to open the…See more