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Changed my Wi-Fi provider and can hook devices up

Nacoshawatson
Community Member

Can’t hook camera nor nest hub to new Wifi

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

What happens when you try these steps?

Camera:
Change camera and doorbell Wi-Fi network - Google Nest Help

Nest Hub:
If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the bottom, tap Devices > + Add > New device.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your devices, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your devices should then automatically connect to the Wi-Fi.

View Recommended Answer in original post

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

What happens when you try these steps?

Camera:
Change camera and doorbell Wi-Fi network - Google Nest Help

Nest Hub:
If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the bottom, tap Devices > + Add > New device.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your devices, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your devices should then automatically connect to the Wi-Fi.