02-18-2024 07:27 AM
Hello, when I play sound on my speaker it makes a clicking sound every minute or so. I discovered this a few months back, but figured it was probaly normal and would go away with time. I have tried fully reseting the device, so it was "brand new" or as store bought. But still when I play music it will make a clicking sound.
Also additionally issue, sometimes the assistant just fully ignores me. It listen to what I say and then just dosen't do it. It only happen every now and then but when it happens it is a full day where the assistant is ignoring me.
03-12-2024 07:11 AM
Hi jose007,
Thanks for reaching out, and we appreciate the troubleshooting that you did. We'll work together to identify the cause of the problem and find a solution. What Google Nest speaker are we working with? If possible, try to set up your speaker using another network and observe if it makes a difference.
I look forward to your response.
Regards,
Juni
03-13-2024 05:30 AM
Hello, it is a second generation google nest mini.
Best regards
04-06-2024 11:48 AM
Hi @jose007,
Thanks for posting here in the community. I apologize for the delay. I'd be happy to help!
Just a few questions:
I also suggest rebooting the device. You can refer to the following article: Reboot Google Nest or Home speaker or display.
Additionally, try playing music from a different platform using commands like "Okay Google" or "Hey Google."
Hope this helps!
Best regards,
Jenniffer